{"id":1783,"date":"2015-05-04T10:20:07","date_gmt":"2015-05-04T10:20:07","guid":{"rendered":"http:\/\/genesistelecom.co.uk\/?page_id=1783"},"modified":"2015-05-13T13:00:16","modified_gmt":"2015-05-13T13:00:16","slug":"non-geographic-numbers","status":"publish","type":"page","link":"https:\/\/genesistelecom.co.uk\/?page_id=1783","title":{"rendered":"Non Geographic Numbers"},"content":{"rendered":"<h3>What is a Non-Geographic Number?<\/h3>\n<p>Put simply, it is a number that while directly related to a specific country, is not related to any one area or location within that country. A great choice for businesses that want to cover an entire country but not have their location tied to a specific place.<\/p>\n<h3>Why Genesis?<\/h3>\n<p>Genesis\u2019s inbound number platform offers all businesses a wealth of flexible features that will help you improve the way your business receives &amp; handles calls.\u00a0We have porting agreements with all carriers so can help you manage &amp; migrate any existing non-geographic number service.<\/p>\n<p>Whether your business is looking to deploy national numbers for support services, or &#8216;Free phone&#8217; numbers for marketing &amp; sales campaigns.<\/p>\n<p>We can provide a wide range of phone systems for businesses including:<\/p>\n<ul>\n<li>Call recording<\/li>\n<li>Voice mail<\/li>\n<li>Fax to email<\/li>\n<li>Full call centre functionality<\/li>\n<\/ul>\n<h3>Network Features Include:<\/h3>\n<p>08 Numbers:\u00a0Non-geographic numbers are free from locality restrictions and simple to setup, these numbers offer multiple benefits and are flexible to help fit your business needs.<\/p>\n<p>Call Divert:\u00a0Easily redirect incoming calls to any of the following; extensions in the same building, extensions in a separate building and even to mobile phones.<\/p>\n<p>Call Distribution (ACD):\u00a0Perfect for customer service lines for businesses that have multiple incoming calls that need to be distributed to a team where the caller does not need to speak to a specific individual.<\/p>\n<p>Call Recording:\u00a0Record your incoming and outgoing calls to use in training or to keep as a backup to ensure business consistency.<\/p>\n<p>Call Statistics:\u00a0Use our powerful reporting and management tools to track calls and better control costs within your business.<\/p>\n<p>Voice Mail:\u00a0Never miss important messages when you are away from your desk with our voice mail service.<\/p>\n<p>International Numbers: Expand your customer base to reach overseas markets without needing to open a new office with our international number services.<\/p>\n<p>Time of Day Routing:\u00a0Traffic routing options available anywhere and at any time of day.<\/p>\n<p>Call Queuing: Queue incoming calls and play music or recorded messages to your callers.<\/p>\n<p>Announcement: Use network whisper functionality to deliver a message to the agent before they answer the call.<\/p>\n<p>Auto Attendant:\u00a0Deliver call traffic intelligently throughout the UK with our network-based auto attendant.<\/p>\n<p>Contact Centre:\u00a0Take advantage of full contact centre functionality independent of hardware with multiple features including; log on &amp; log off, skill based routing, hunt groups and real-time\/historic reporting.<\/p>\n<p>Disaster Recovery:\u00a0Be prepared for the worst and set up automatic failover routing to notify your customers in the event of a disaster.<\/p>\n<p>Genesis&#8217;s Non-Geographic number services are flexible and feature-rich. For more on our voice solutions, please call us on 0843 504 4180.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>yes<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":1752,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/genesistelecom.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/1783"}],"collection":[{"href":"https:\/\/genesistelecom.co.uk\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/genesistelecom.co.uk\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/genesistelecom.co.uk\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/genesistelecom.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1783"}],"version-history":[{"count":4,"href":"https:\/\/genesistelecom.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/1783\/revisions"}],"predecessor-version":[{"id":1996,"href":"https:\/\/genesistelecom.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/1783\/revisions\/1996"}],"up":[{"embeddable":true,"href":"https:\/\/genesistelecom.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/1752"}],"wp:attachment":[{"href":"https:\/\/genesistelecom.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1783"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}