Hosted PBX

Improve communication in your company with a Hosted PBX from Genesis

A Private Branch Exchange (PBX) is a business telephone system where all features are hosted in one location. One of its main uses is to connect the internal phone lines of a business. Utilising a PBX can vastly reduce your spending when compared to a classic business telephone system.

A PBX system can also be used to connect internal modems and fax machines to create an efficient office space in your business. A PBX is different from Key Systems as it can automatically select outgoing lines, has multiple automated features, is easy to set-up and simple to expand.

What is a Hosted PBX?

A hosted PBX service is a telephone system that is hosted by your provider, it usually replaces your existing telephone system but can be run alongside it if required. Our Hosted voice PBX is like a regular Private Branch Exchange, except that it is available through the Internet and even the PSTN. In a regular PBX, the client has to buy equipment for the service to work, with our service we will provide our clients with the necessary equipment.

A Hosted VoIP PBX gives you a single number for the whole company, even if you have branches across the country. This provides more convenience, as your clients will not have to remember multiple business numbers. You can even extend the service to the domestic phones of your workers. This way, they can enjoy the features of business PBX while they are working from home.

What are the benefits of a Hosted PBX?

  • It is cost-effective
  • No multiple phone lines cost
  • Inter-site calling is free
  • Easy installation
  • You will not have to buy expensive equipment
  • We will help you get the service up and running as soon as possible

What are the features of a Hosted PBX?

  • One number for the whole business
  • Extension dialling
  • DDI numbers for employees
  • Call forwarding, hold and transfer options
  • Caller ID display
  • Disaster recovery
  • Secure, individual web user portal
  • Find me – Follow me
  • Many, many more, contact us for more details

A Hosted VoIP PBX service is perfect for all types of businesses, work with us to improve the way your business handles calls. Contact us to learn more about our hosted PBX and other services and solutions.