What is a Non-Geographic Number?
Put simply, it is a number that while directly related to a specific country, is not related to any one area or location within that country. A great choice for businesses that want to cover an entire country but not have their location tied to a specific place.
Genesis’s inbound number platform offers all businesses a wealth of flexible features that will help you improve the way your business receives & handles calls. We have porting agreements with all carriers so can help you manage & migrate any existing non-geographic number service.
Whether your business is looking to deploy national numbers for support services, or ‘Free phone’ numbers for marketing & sales campaigns.
We can provide a wide range of phone systems for businesses including:
- Call recording
- Voice mail
- Fax to email
- Full call centre functionality
Network Features Include:
08 Numbers: Non-geographic numbers are free from locality restrictions and simple to setup, these numbers offer multiple benefits and are flexible to help fit your business needs.
Call Divert: Easily redirect incoming calls to any of the following; extensions in the same building, extensions in a separate building and even to mobile phones.
Call Distribution (ACD): Perfect for customer service lines for businesses that have multiple incoming calls that need to be distributed to a team where the caller does not need to speak to a specific individual.
Call Recording: Record your incoming and outgoing calls to use in training or to keep as a backup to ensure business consistency.
Call Statistics: Use our powerful reporting and management tools to track calls and better control costs within your business.
Voice Mail: Never miss important messages when you are away from your desk with our voice mail service.
International Numbers: Expand your customer base to reach overseas markets without needing to open a new office with our international number services.
Time of Day Routing: Traffic routing options available anywhere and at any time of day.
Call Queuing: Queue incoming calls and play music or recorded messages to your callers.
Announcement: Use network whisper functionality to deliver a message to the agent before they answer the call.
Auto Attendant: Deliver call traffic intelligently throughout the UK with our network-based auto attendant.
Contact Centre: Take advantage of full contact centre functionality independent of hardware with multiple features including; log on & log off, skill based routing, hunt groups and real-time/historic reporting.
Disaster Recovery: Be prepared for the worst and set up automatic failover routing to notify your customers in the event of a disaster.
Genesis’s Non-Geographic number services are flexible and feature-rich. For more on our voice solutions, please call us on 0843 504 4180.